Interview by phone is usuallystage of pre-selection on the way to full-time interview and obtaining a cherished position. As well as clothes, following the results of the telephone interview, the employer has an initial impression of the applicant, and it is, as is known, that plays an important role in the decision to hire. Therefore, if you really want to find a job, be sure to understand all the intricacies and nuances of conversation by phone.

Features of the interview by phone

"Why do we need an oral interview?" - you ask. and you will be absolutely right, because in order to understand how to behave, it is necessary to understand the essence of the process itself. Interview by phone is the second stage of selection after reviewing the summary of all candidates. It allows you to save time both for the job seeker and for the employer, because you can find out some important points already during the correspondence conversation. The format of the telephone interview is different: with some personnel officers you agree in advance on the time of the conversation, and some take you by surprise, offering right now to answer a few questions. Do not forget that you can always ask to postpone your conversation because of the employment at the moment and breathe in and out a couple of times, hanging up. Such sudden calls are often made with one sole purpose - to take you by surprise and hear exceptionally truthful answers. But you can not be forever free! Another important feature is the fact that during a telephone interview your conversation can be prevented by various extraneous noise and interference, because the call of a recruiter can catch you at any moment. That is why the ability to politely refuse and postpone the conversation is necessary for any person who is trying to find a niche in the labor market. Interviews conducted by phone are usually very limited in time. It rarely takes more than fifteen to twenty minutes, and sometimes even less. Therefore, for you, as for the competitor, it will be very important to find a balance between brevity and informative, objectively telling only about the most important and valuable for the employer. Of course, any sober-minded employer understands that it will not be possible to give a comprehensive and objective assessment of your business qualities during a phone conversation. But to ignore this stage with the thought "he does not see me anyway" is not worth it: a telephone interview is capable of giving the recruiter additional information about the candidate, such as motivation, communication skills, salary expectations, and much more. If any of these moments will fundamentally go against the employer's ideas about the future employee, then, most likely, you will be given a "turn from the gate". In the case of remote recruitment, an interview conducted on the phone is generally the only possible means. Work through the Internet, free-lansing - employment in this area does without face-to-face meetings. True, in this age of high technology, a telephone interview is conducted via Skype and is in fact equivalent to the usual one. But such features as the possibility of using "cribs" or home furnishings, it is a sin not to use!

If you called ...

In some situations, it is you who call someone whoconducts an interview. As a rule, this happens in cases where a vacancy announcement is posted and a contact phone for communication is indicated. In this situation, on your side there is an obvious advantage - you can calmly prepare for the conversation and hold it on top. In order for the conversation to go well, first of all you should set yourself up on business. That is why calls from the bathroom or from the bed are inadmissible - you will be too relaxed, and attempts to mix business and personal space do not lead to anything good. It is better to sit down for your workplace, you should have a notebook, pen or computer ready for you - in case you need to write something down or see something urgently. Announcement of the vacancy and resume is also better to be in front of your eyes - you suddenly need to answer any question? Having carefully studied the proposal, prepare a list of questions that you would like to ask the employer. Ask your relatives not to bother you and do not yourself be distracted by the TV or social gatherings on social networks. During the conversation, make notes about the key points of this work. If you have to communicate with several organizations, it is best to summarize and structure the information received as a result of each conversation, because what seems memorable and simple now can be forgotten later. So try to record all the most important details: the name of the vacancy, the contact person, the alleged duties and working conditions. Before calling about the vacancy that interests you, try to understand what kind of employee the employer would like to see. Find words that will help you explain what your experience and business qualities are, why you should be hired. In addition to direct interest in the vacancy, you will also demonstrate skills of self-presentation and persuasion. At the beginning of the conversation, be sure to introduce yourself, name your vacancy and formulate the goal of the call. It is better to build a story about yourself in accordance with the structure of a typical resume: biographical data, education, professional experience, business and personal qualities, additional skills. Remember that it is necessary to speak calmly, confidently and benevolently.

Common Mistakes

There are a number of mistakes that are prone to allowjob seekers for a telephone interview. They are very often associated with the personality characteristics of the applicant or with the usual ignorance of the specifics of the recruiter's thinking. But it is mistakes that tell us the most eloquently about our shortcomings. So, what is the list of the most common mistakes in a telephone interview?

Absence of interestMotivation is one of the main parameters that is evaluated by the employer in a telephone conversation with the applicant. And if you speak in a dull and languid voice, and the proposal to ask questions will only cause you to stupor, then it is likely that you will not get to the full-time meeting - the employer will seem that you are not interested in a vacancy at all.

Too fast or too slow rate of speechOf course, in our way of speaking one way or another reflects the characteristics of temperament and character, but it is also necessary to take into account the interlocutor. Agree, no one will want to talk with either a machine gun or a lazily mooing cow - all these features are subconsciously interpreted by our brain as an indicator of mental ill-being. That's why you will need control over your own speech tempo.

Excessive official voice Yes, yes, no matter howstrange, but excessive severity and "starvation" of the voice can with the same probability push the recruiter, as well as looseness mixed with amorphism. This is due to the fact that an overly formal voice creates a feeling of unnaturalness and insincerity, which can cause unnecessary suspicions in the person conducting a telephone interview.

Fatigue Another common mistake of a beginnerapplicant. Surely, you immediately call several organizations that have posted their vacancy announcements. Somewhere you will be refused, somewhere rude, somewhere will be ignored - and here your voice absorbed all those negative emotions, the charge of which you received shortly before the phone interview. Yes, and fatigue has the property to paint your voice in the most unpresentable tone: resentment, excessive deference or intonation of a worn out record. Do you think this person will be interested in a potential employer?

Unpreparedness for the interview Undoubtedly,there are situations when the recruiter calls back unexpectedly for you and wants to talk right now. However, you can prepare for this, for example, before calling the organization to learn all the information about it or ask the recruiter to call back in five minutes. In the end, you may need an elementary time to tune in to a business conversation and remember why you are the best candidate for a vacant position.

Nonpunctuality The fact that it is forbidden to be late,including a telephone conversation, even someone who has never looked for a job knows. But for some reason most of our fellow citizens continue to be late with enviable persistence, not fifteen minutes for etiquette, but for an hour, two, three or even a whole day. The funny thing is that the justifications for non-punctuality are often even more insane than the delay itself. For example, the employee does not answer the recruiter's phone calls for two hours, and then justifies it by saying that she is sleeping alone, and no one can wake her up. And laughter, and sin!

Wrong approach to finding work There are twoThe most common losing positions that many job seekers occupy during a telephone interview. They are called "supplicant" and "treasure". The position of the "petitioner" differs shyness, ingratiation, gentleness and submission. With such a person, no one has a desire to communicate, especially with the employer. The second position is characterized by regal, condescending and snobbish - your voice as if telling the recruiter: "Hey, you should be glad that your phone has been called back by the real treasure!". Both extremes are associated with an installation deep within us: it is embarrassing to seek or ask for a job! Although, in fact, this is a profoundly absurd statement - you are not ashamed when you are looking for a suitable apartment?

This is a typical list of errors committedjob seekers during telephone interviews. Of course, it can be expanded and supplemented by equally colorful examples. Recruiters sometimes say this, from which the hair stands on end, and in the head there is only one question: "And are they sane people?". Unfortunately, for some job seekers, the interview becomes such a tremendous stress that they simply "break" and commit idiotic mistakes. Do not adhere to them, but prepare in advance for possible "unpleasant" surprises, and you can pass any test.

Secrets of success

Soon your telephone "meeting" will begin, and you do notDo you know how to go through this test with brilliance? Calm and only calm! Try to get rid of the installation, that the interview is a terrible stress. Yes, this is in some way an exam, but not only for you, but for the employer, because you also check the vacancy for compliance with your requirements. And do not forget that normal recruiters at the stage of telephone interviews refuse only completely unsuitable candidates. So for the successful completion of this stage of professional selection, you just need to pull yourself together, and how to do it, we'll tell you. When communicating with a potential employer (or a recruiter), the characteristics of your behavior are very important: the pace of speech, intonation, choice of words, etc. ... On them the interlocutor, most likely, will try to make your personal portrait. Therefore it is very important to follow the manner of communication: use only a calm and benevolent tone. At the beginning of the conversation, find out who you are talking to and pronounce the name of the person in question correctly. A few words about the manner of speaking. Despite the fact that the interlocutor does not see you, the body language plays an important role in how your communication will pass. So smile - a smile always reflects on the voice. And do not do anything that you would not do face to face: smoking, throwing your feet on a table, eating or drinking. Do not interrupt the interlocutor in any way and do not try to finish his phrases for him, no matter how important that you want to say - usually it only causes irritation. Be friendly and benevolent - employers very much do not like people who are always not happy with everything (although who loves them?). Do not raise your voice and do not show disappointment - better then calmly think it over. You are probably interested in the questions that the recruiter will ask you - many applicants imagine that they will be very deep and catchy, and also aimed at studying the entire low-key potential employee. Relax, it's not so bad! Of course, some recruiters are very corrosive, but they are not so many, and, as a rule, it starts to manifest only in the face-to-face meeting. Most of the questions asked by the candidate are reduced to biographical facts. Do not waste your time in vain and answer only in case, but about constant muttering like: "Is my experience right for you?" Or "I'm happy with you?" It's better to forget it altogether. Many people are afraid of pauses in conversation, but we dare to assure you that you can use them with benefit for yourself. If there is a moment of silence, tell us how you like the potential employer's company, what unique qualities and skills you have, or just specify some details about the vacancy. Try to learn as much as possible, because it is better to know in advance about the details that can cross out your desire to work in this organization. Naturally, you want to make a favorable impression on the employer. And if so, then when talking with him, you better start from the needs and desires of the one who will conduct the interview, and not from yours. Therefore, at the moment when you were asked to ask questions, first of all ask your potential job duties and requirements for work in this organization. In the event that it seems to you that the job description does not match the vacancy, do not rush to say goodbye and express your "fi" to a recruiter, but rather think about everything in a relaxed atmosphere. Perhaps, in the first place will come out some other factors - salary, career growth or working conditions. Some interviews generally consist exclusively of questions asked by the applicant, and this is not surprising, because from what interests a person, you can get a good idea of ​​his character and professional aspirations. The favorable impression is left by those who are interested in the specifics of the work to be performed in the new position: what are the main tasks, are there any tools necessary to implement them. But you do not need to start your inquiries from the salary scale - so you will appear as a person who is not interested in anything but money. Although ignore this issue is also not worth it - a person who is not interested in the reward for his work, most likely, has no professional value. It is also superfluous to find out details about the organization offering you work, especially if you are interested in something specific. And by the way, do not hesitate to ask again, because if you do not understand or hear something important, then calling back with questions will be doubly stupid and awkward. These are the basic tricks and nuances of conducting a telephone interview. Remember that job search is a complex process, at each stage of which you may be waited for by various surprises, and it is simply impossible to prepare for them. Therefore, the main thing is to remain calm and dignified. In the end, for a good worker there are not and can not be insurmountable obstacles. And even if the interlocutor does not see you, you can still make a favorable impression on him and pass an interview - if you want. We advise you to read:

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